Shipping policy

Last updated: August 8, 2026

At Tavrixo, we aim to make ordering your lighting simple and transparent. Below you'll find information about order processing, shipping, tracking, and delivery.

Shipping Cost

Tavrixo offers FREE standard shipping on all orders within the United States.

There is no minimum purchase requirement for free standard shipping.

Estimated Delivery Time

Orders are generally expected to arrive within 6–14 business days.

Delivery estimates include normal order processing and transit time. Business days do not include weekends or recognized holidays.

Delivery times are estimates and may occasionally be affected by carrier delays, severe weather, high order volumes, address issues, or other circumstances outside our reasonable control.

Order Processing

Once your order has been placed, it will begin processing for shipment. You will receive an order confirmation at the email address provided during checkout.

Once tracking information becomes available, we'll provide it so you can follow the progress of your delivery.

Order Tracking

When your order ships, tracking information will be sent to the email address associated with your order when available.

Please allow some time for tracking information to update after receiving your shipping confirmation.

Multiple Packages

Some orders containing multiple items may be shipped separately. If this happens, your items may arrive on different dates and you may receive more than one tracking number.

You will not be charged additional shipping fees because an order is delivered in multiple packages.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address during checkout.

If you notice an error in your shipping information, please contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered processing or shipped.

Tavrixo is not responsible for delivery problems resulting from an incorrect or incomplete address provided by the customer.

Lost or Damaged Orders

If your tracking information shows an unusual delay, your package appears to be lost, or your order arrives damaged, please contact us through our Contact Us page.

For damaged products, we may request photographs of the item and packaging so we can investigate and make the situation right.

Shipping Locations

We currently offer standard shipping to eligible addresses within the United States.

Shipping availability will be confirmed during checkout.

Questions

If you have questions regarding your shipment or an existing order, please contact us through the Contact Us page.